Terms and conditions
Terms & Conditions
Last Updated: November 2025
Welcome to Love at First Paw. By accessing or using our website and services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before making a purchase or using our site.
If you do not agree with these terms, please do not use our website or services.
1. General Information
This website is operated by Love at First Paw, located in Los Angeles, California.
Throughout the site, the terms “we,” “us,” and “our” refer to Love at First Paw.
By visiting our site or purchasing a puppy, you engage in our “Service” and agree to be bound by these Terms and Conditions, including additional policies linked or referenced here.
2. Eligibility
To purchase or adopt a puppy from Love at First Paw, you must:
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Be at least 18 years old
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Provide accurate personal and contact information
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Agree to all health, payment, and delivery conditions
We reserve the right to refuse service or cancel an order if we believe the buyer is unfit or provides false information.
3. Puppy Availability & Information
All puppies listed on our website are subject to availability.
We strive to keep all listings accurate and up to date. However, availability, prices, and details may change without notice.
Photos and descriptions are intended to provide an accurate representation of each puppy, but slight variations may occur.
4. Pricing and Payments
All prices are listed in U.S. dollars (USD).
Full payment must be received and verified before delivery or transfer of any puppy.
We accept secure online payments through trusted gateways. By submitting payment, you confirm that you are the authorized cardholder or account owner.
5. Order Confirmation
Once you place an order and payment is processed, you will receive an Order Confirmation Email with the details of your purchase and next steps for delivery coordination.
If for any reason we are unable to fulfill your order, we will notify you promptly and issue a full refund per our Refund Policy.
6. Health & Veterinary Care
All puppies are examined by a licensed veterinarian prior to delivery.
Each puppy comes with up-to-date vaccinations, deworming, and a Health Certificate.
Our 10-Year Health Guarantee covers specific genetic or congenital conditions as outlined in the Health Guarantee Policy.
7. Delivery Policy
We offer nationwide puppy delivery within the United States using trusted, USDA-certified transport partners.
Full payment must be made prior to delivery scheduling.
Delivery timelines depend on location, puppy readiness, and health clearance. For full details, refer to our Shipping Policy.
8. Refunds and Cancellations
All puppy sales are final once payment is confirmed.
Refunds are only issued under limited conditions as stated in our Refund & Return Policy.
Cancellations made before delivery may be subject to administrative fees.
9. Responsibility After Delivery
Once the puppy has been delivered or picked up, the buyer assumes full responsibility for its care, safety, and well-being.
Love at First Paw is not liable for any injuries, illnesses, or accidents that occur after transfer.
10. Breeder Standards
All breeders partnered with Love at First Paw are licensed, vetted, and committed to ethical breeding practices.
We routinely review our breeder network to ensure compliance with our health and welfare standards.
11. Intellectual Property
All content on this website — including text, images, logos, and design — is the property of Love at First Paw and protected by copyright laws.
Reproduction, modification, or unauthorized use of our materials is strictly prohibited.
12. Limitation of Liability
Love at First Paw and its affiliates shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our website or services.
We do not guarantee that every puppy will meet all buyer expectations regarding behavior, training, or long-term health beyond what is outlined in the Health Guarantee.
13. Privacy
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.
14. Governing Law
These Terms and Conditions are governed by and interpreted in accordance with the laws of the State of California, USA.
Any disputes arising from these terms shall be resolved under the jurisdiction of Los Angeles County courts.
15. Contact Us
For any questions or concerns regarding these Terms and Conditions, please contact us:
📧 Email: support@loveatfirstpaw.com | sales@loveatfirstpaw.com
💬 WhatsApp: +1 (213) 300-2496
📍 Location: Los Angeles, California, USA