Privacy Policy

Privacy Policy

Last Updated: November 2025

At Love at First Paw, your privacy is our priority. We are committed to protecting the personal information of our customers, breeders, and website visitors. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or interact with our services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, billing and shipping addresses, and payment details when you make a purchase or inquiry.

  • Communication Information: Messages sent via email, WhatsApp, or contact forms.

  • Technical Information: IP address, browser type, device information, and browsing behavior through cookies or analytics tools.

  • Puppy Inquiry Data: Breed preferences, delivery details, and related information to match you with your perfect puppy.

2. How We Use Your Information

We use your information to:

  • Process orders and manage deliveries

  • Communicate with you about your purchase or inquiry

  • Provide customer support and follow-up care

  • Improve our website, services, and customer experience

  • Comply with legal obligations

We will never sell or share your personal data with third parties for marketing purposes.

3. Cookies and Tracking

Our website uses cookies to enhance user experience and analyze website performance. You can adjust your browser settings to decline cookies, but certain features of the site may not function properly as a result.

4. Data Security

We implement strict technical and organizational measures to protect your data from unauthorized access, alteration, or disclosure. All transactions are processed through secure payment gateways that comply with industry standards.

5. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

6. Your Rights

You have the right to:

  • Access, correct, or delete your personal data

  • Withdraw consent for communication

  • Request a copy of your data

To exercise your rights, please contact us via email or WhatsApp.

7. Children’s Privacy

Our services are not intended for individuals under 18 years old. We do not knowingly collect information from minors.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us:

📍 Love at First Paw
Los Angeles, California, USA
📧 Email: support@loveatfirstpaw.com | sales@loveatfirstpaw.com
💬 WhatsApp: +1 (213) 300-2496

9. Updates to This Policy

We may update this Privacy Policy from time to time. All updates will be posted on this page with a revised “Last Updated” date.